Hi Monyet,
I would like to escalate this matter to our engineering department, but I will need more information regarding your system configuration.
Please reply back with the following information:
Motherboard model:
Processor model:
Operating system version:
Is there any download link for your software? Any demo or trial version?
Please provide further steps to try to replicate your computer issue
Additionally, I will need the graphics report and DirectX* report.
Please copy-paste or attach the Graphics report generated within the Graphics User Interface. To access this report, please click on Start >> Control Panel >>Intel GMA driver >> information >> Save To File...
http://www.intel.com/support/graphics/sb/cs-009476.htm
DirectX* report: click Start, click Run, type dxdiag in the Open box, and then click OK.
Thanks
Allan